Terms and Conditions
Last updated: June 8, 2025
Introduction
Welcome to Ayzeo, a service provided by Fyrma Inc. ("Fyrma," "Ayzeo," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our AI and SEO website analysis services, including our web platform, API, and other integrated tools (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
1. Use of the Services
a. Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this eligibility requirement.
b. Account Registration
To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
c. Service Access
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your internal business purposes or personal use.
2. User Conduct
a. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the Services for any illegal or unauthorized purpose
- Attempting to interfere with or disrupt the integrity or performance of the Services
- Reverse engineering, decompiling, or attempting to extract the source code of the Services
- Accessing or using the Services to build a competitive product or service
- Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity
- Attempting to bypass any usage limits or restrictions imposed on your account
- Using automated tools or scripts to access the Services without explicit permission
b. Compliance with Laws
You agree to comply with all applicable laws and regulations in connection with your use of the Services.
3. Agency and Professional Services Requirements
Important Notice for Agencies and Service Providers
This section contains mandatory requirements for agencies, consultants, and service providers.
a. Separate Accounts Required
If you are an agency, consultant, subcontractor, or any professional service provider who optimizes websites for multiple customers or clients, you are required to set up separate Ayzeo accounts for each of your customers with their own individual subscriptions.
b. Prohibited Shared Usage
You are not permitted to use a single subscription or account to optimize websites for multiple customers or clients. Each customer or client must have their own dedicated Ayzeo account and subscription.
c. Agency Plans Available
For agencies and service providers who manage multiple client accounts, we offer specialized agency plans that provide simplified billing and management. Contact us to discuss agency plan options.
d. Enforcement
Violation of these agency requirements may result in immediate suspension or termination of your account without refund. We reserve the right to monitor usage patterns to ensure compliance with these terms.
4. Data and Privacy
a. Data Collection and Use
By using the Services, you agree that Ayzeo may collect, use, and disclose information in accordance with our Privacy Policy at https://www.fyrma.io/privacy-policy.
b. Website Analysis Data
When you submit websites for analysis, we may store URLs, analysis results, and related metadata to provide the Services. You retain ownership of your data and analysis results.
c. Data Security
While we implement security measures to protect your data, you acknowledge that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Fees and Payment
a. Subscription Fees
Access to certain features of the Services requires you to pay subscription fees. All fees are stated in USD and are subject to applicable taxes. Payment is due in advance for the subscription period selected.
b. Changes to Fees
Ayzeo reserves the right to change its subscription fees at any time, upon notice to you. Any changes to fees will be effective at the start of your next billing cycle following such notice.
c. Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting support.
6. Refund Policy
a. Limited Refund Policy
We offer limited refunds within 7 days of purchase only in cases where our service has demonstrated technical failure or inability to perform as advertised. If you experience technical issues that prevent you from using our Services as intended, you may request a refund by contacting our support team.
b. Refund Eligibility Conditions
Refunds are subject to the following strict conditions:
- The refund request must be made within 7 days of the initial subscription date
- Refunds are only available for technical service failures or inability to perform as advertised
- Refunds are not available after you've accessed premium features, downloaded reports, or generated content
- Each refund request requires a detailed explanation and is reviewed on a case-by-case basis
- Refunds are not available for accounts that have violated these Terms
- Processing of approved refunds may take 5-10 business days
c. No Refunds for Service Usage
Refunds are not available if you have successfully used any premium features including but not limited to: accessing advanced analysis results, downloading generated files (JSON-LD, LLMs.txt, etc.), generating content recommendations, or using any premium tools. By using these features, you acknowledge satisfaction with the service delivery.
d. No Refunds for Renewals
Subscription renewals are not eligible for refunds under any circumstances. Please ensure you cancel your subscription before the renewal date if you do not wish to continue the service. All renewal charges are final.
e. Pro-Rated Refunds
In exceptional circumstances, such as extended service outages or technical issues that significantly impact service availability for multiple days, we may provide pro-rated refunds at our sole discretion. These situations are evaluated independently and do not constitute a guarantee of refund eligibility.
7. Intellectual Property
a. Ayzeo's Intellectual Property
The Services and all related intellectual property rights are and will remain the exclusive property of Ayzeo and its licensors. You are not granted any rights to the Services except as expressly provided in these Terms.
b. User Content
You retain all rights to any content you submit, post, or display through the Services ("User Content"). However, by submitting User Content, you grant Ayzeo a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze the User Content solely for the purpose of providing the Services.
c. Feedback
You may choose to or we may invite you to submit feedback, comments, or ideas about the Services ("Feedback"). By submitting Feedback, you agree that Ayzeo is free to use such Feedback without any obligation to you.
8. Service Availability and Limitations
a. Service Uptime
While we strive to maintain high service availability, we do not guarantee uninterrupted access to the Services. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.
b. Usage Limits
Your use of the Services may be subject to usage limits based on your subscription plan. These limits are designed to ensure fair usage and optimal performance for all users.
c. Third-Party Dependencies
Our Services may depend on third-party services and websites. We are not responsible for the availability, accuracy, or functionality of third-party services that may affect our analysis results.
9. Termination
a. Termination by You
You may terminate your account at any time by contacting us or using the account settings. For subscription cancellations, you can cancel your subscription at any time through your account settings or by contacting support, and your subscription will automatically end at the end of your current billing period. Upon account termination, your right to use the Services will immediately cease.
b. Termination by Ayzeo
Ayzeo may suspend or terminate your access to the Services at any time, with or without cause, and without prior notice. Reasons for termination may include but are not limited to your violation of these Terms, suspected fraudulent activity, or abuse of the Services.
c. Effect of Termination
Upon termination, you will lose access to your account and any data stored within the Services. We recommend exporting any important data before terminating your account.
10. Disclaimers and Limitation of Liability
a. Disclaimer of Warranties
The Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Ayzeo does not warrant that the Services will be uninterrupted, error-free, or completely secure.
b. Analysis Results Disclaimer
While we strive to provide accurate and helpful analysis results, Ayzeo makes no guarantees about the accuracy, completeness, or effectiveness of any analysis, recommendations, or suggestions provided through the Services. Website optimization results may vary and depend on numerous factors outside our control.
c. Limitation of Liability
To the fullest extent permitted by applicable law, Ayzeo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Services.
11. Governing Law and Dispute Resolution
a. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Delaware, United States, without regard to its conflict of laws principles.
b. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services will be resolved through good faith negotiation. If resolution cannot be reached, disputes may be resolved through binding arbitration in accordance with the rules of a recognized arbitration association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will notify you of any significant changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any changes signifies your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at: